payment clarification

I do not understand the payment details. if I pay 16.50/m do I get all the themes at no cost

All items at www.elements.envato.com not all of themeforest

You must also be subscribed while the project is completed and can’t just stockpile items

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hey Charlie do they make a refund on the membership plan?

Not if you have used it to download items

If you haven’t downloaded anything then maybe.

I haven’t downloaded any item, I have submitted a ticket regarding the issue but they haven’t responded is there anyway I can chat with there support?

hello Charlie? how long do you think before they reply me?

Impossible to say as it depends on the volume of tickets etc. but they are the only people who can resolve this

thank you