Two years ago I bought a script ( Discussion on Coupon Portal PHP Scrip ), for less than $40, but today when I try to install gives me an error (In step 2 ) - The requested URL /install/install/ was not found on this server. the problem is that according to Envato, if i want help ( again ) I have to renew the support.
So here is my question:
Why i have to pay for “support” if it’s about receive back missing documents from the script ?
You buy the script, which you can never install at first, so , you ask for help, but after x time you need to install again, so the same problem returns ( failed to install ) , the problem this time you have to renew your support to get help, regarding a problem that you have always had and that does not depend on you.
I have to say the ugly word that defines this?
In my case, i have to pay x2 ( $85) to get support, for the same problem I’ve always had, failed to install.
I think this is not fair.