Paid product, but it will

Hello. Today I liked the product for $ 17 after all fees paid with my credit card $ 22.40. Then I entered the download section, but do not have access to the file. What to do?

You have no buyer badge which suggest that the purchase was not completed. If in doubt contact support

Hi sirmadobreva,

You need to verify your email to access your downloads. Check your email inbox for an email from Envato Market, it will contain a link to complete your purchase and download your item.


1 Like

Already did. Even two times, but I do not get access to anything from project

Can you let me know what page you go to when you click the email link?

Even I am facing the same issue. Paid through Paypal, confirmed my email address still can’t find the theme in the downloads section. I have a confirmation receipt provided by Paypal. Please let me know what to do

If you haven’t already, please contact support.