Paid for support and cannot get it

I HATE HATE envato right now AND code canyon … I paid for support AND they are also yelling at me to give them more money because the support will expire in 5 months (ah SUPPOSED support) … guys are CROOKS … Halloween Memory Matching Game (Construct 3 | C3P | HTML5) Halloween Game

What are you asking them to do?

@KRiedl - clearly you are upset. You have posted negative feedback on the item concerned, and reviews section of the same item.
HOWEVER if you are unhappy then it’s best to submit your request direct to Envato and see if they can help you or at least explain what you feel is not working for you to them.

Envato Market Help and Support

yeah … I cannot ask them to do anything… there is NO link for the paid support … there is a link for me to upgrade my paid support for this item (it expires in five months they say) THIS sucks
Halloween Memory Matching Game (Construct 3 | C3P | HTML5) Halloween Game by Pro_Gaming

Support is included but it comes down to what it is that you are after having done.

I’m not sure what you’re looking for as the support but the game is HTML5 and it’s ready.
Maybe what you’re asking/requesting is not covered by the support and it requires modifications which is not included to the support - also the support is usually within 1-2 working days, asking something on the weekend and expecting an answer right away won’t be logical.