As mentioned above, I just subscribed for an unlimited account which is 29$ through Mastercard yesterday, 9-9-2017. I started downloading lots of templates and fonts after that. But today when I login, my account is an unpaid one? As I couldn’t download anything anymore… I checked my subscription and everything is fine, the only thing i don’t understand is that it said “Your subscription will automatically renew today and you will be charged”. Does anyone know what that means or ever experienced such a problem? I have just subscribed for 2 days.
I sent them a ticket days ago and they are still “investigating” my account. What’s wrong with Envato Element? I paid 29$ for a monthly membership and I can only use it for 1 day!!! This is a fraud! I don’t think i will ever recommend this site for any of my colleagues! I only download on Envato Element, i haven’t visited any other suggested marketplaces by Envato.