The Author did nothing. Didn’t replied to my pre-sales question some days before, didn’t replied to my support requests. Actually when I visited his site I seen another 2 scripts that I bought from here without knowing that they belong to him (they’re not appearing on his portfolio here). For all those 2 scripts still waiting support for months.
The reason that I’m not posting the script name and the author’s name is because I don’t want to involve in endless fight. Actually is also my mistake as didn’t noticed that he’ll be out of support for 21 days. But never thought to go to comments section.
My complain mainly goes to Envato. It’s easy to change the system and when an author puts a warning for out of support for xx days, to hide the product.