order cancellation request

Hi I would like to cancel the purchase you can cancel the payment just made?
I don’t want this program

Hi,

Open a Envato Market Help Ticket they will help you out from your issue.

Thanks!

1 Like

My experience here is bad. I won’t leave a bad review if and only if I get my full refund on both templates I purchased and could never upload to myshopify. I am going to work with shopify direct. I’m done after two purchases here at themedforest.net or Evanto/Market whatever your company is… I paid extra for support and can’t even call your support setup helpful at all… .it’s more of a run around waste of my time. No one here to live chat on immediate purchases that can’t be used… that’s horrible business. I want my money back soon…

Hi @SunrealClothing,

If you are eligible to get a refund then you can request for refund. Can I Get A Refund is an explanation of the refund policy, requirements, process and a button linking to the refund request form (below the How to request a refund).

Thanks