online payment

I’ve been trying to buy the Savon theme (Savon - Handmade Shop by designthemes | ThemeForest) for an e-commerce project for 2 days. At the time of the payment stage, I fill in my credit card details and each time the payment is refused. This is not my fault because I have purchased other things online with my card and it works. Could it be because I am in Europe (France)? Thank you in advance for your feedback.

Hi Sebtricart,

Please open a Support Ticket via Envato Help and Support. They will be happy to help. Thanks!