I got your Nyture theme from envato elements, although i cannot update it to version 2.
I think this is causing major problems on my site and I need to get it up and running ASAP.
Please can you assist me in understanding, why we cant get the most up to date version of the theme, when the theme is supplied to us via envato elements and how we can achieve the update.
Due to the nature of Envato Elements, items do not come with any form of support from the authors, including access to automatic updates. This is the key difference between buying individual licenses on Envato Market and getting them through the subscription(Elements).
you can go to envato market profile page of the Author and use the right side contact form and ask them about the update.