I have purchased a theam by Theamforeast 59$ for my client but this theam is not working properly. I have mailed 2-3 time to author but no any response by their side. So i requested to Theamforeast please look into this matter. Otherwise refund my money.
Theam name fotofly photography theam
Sorry for my English
Have you tried to contact the author also via contact form?
If yes and still no reply after several days, then you can ask for refund, just follow this article: