Not received pay out calculation letter in last month.

Not received pay out calculation letter in last month.

hi Abbie, did u check your spam folder?

Hi my dear,
I was check but it not there.
Abbie

Just open a help ticket to Envato Support explaining all this, they should answer

Hmm. I did not pay attention, but now I checked it and found that I also didn’t receive a letter about the calculation

do you guys checked your inbox/spam/junk email on the date 31 August and 1st September. you should receive email and in the sibject line should Your payout was rejected/our payout has been processed depends on minimum balance.