No Support from Author - dgtthemes

Can anyone direct me where I can finally receive my due support from the http://support.dgtthemes.com/ team? Their support page seems to not work. Despite the errors on their support page, when trying to submit a ticket…it doesn’t work.

Here’s the error message:

A PHP Error was encountered

Severity: 8192

Message: Methods with the same name as their class will not be constructors in a future version of PHP; PasswordHash has a deprecated constructor

Filename: libraries/PasswordHash.php

Line Number: 27

Backtrace:

File: /home/support.dragontheme.com/public_html/application/libraries/Common.php
Line: 4
Function: _error_handler

File: /home/support.dragontheme.com/public_html/application/libraries/Common.php
Line: 4
Function: require_once

File: /home/support.dragontheme.com/public_html/application/controllers/Tickets.php
Line: 8
Function: __construct

File: /home/support.dragontheme.com/public_html/index.php
Line: 292
Function: require_once

Could not retrieve data.

Since then, I purchase a theme from them. But impossible to receive any assistance.

Thanks for directing me to the solution, anybody?

Hi @mgorayah

If their support system is not working at this moment, you can contact @DGT-Themes using this small contact form here: https://themeforest.net/user/dgt-themes#contact