No Earnings Update

Hi! does anyone experiencing the delay in earnings update? usually the delay are not like today, still 20 Aug earning.

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Hi!
We’re all in 20 Aug. It’s just how Elements calculated the earning. If you in 20 Aug, there is no delay for the earning.

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same here

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The report was on August 20 two days ago. There is a delay. I guess it will be updated after the weekend

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My total earnings amount changed last evening but the individual day earnings are still August 20.

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Same here…

I think they’re update there system

Monthly total and daily earnings (Aug 22) updated for me this evening but the graph only shows up to Aug 17. :woman_shrugging:t2:

Try changing the End Date filter on the graph, works for me

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For few days there is no update of earnings info. @BenLeong can you explain what’s happening? Thanks

Earnings are updated on my side. If you are talking about the graph charts, try re-filtering the End Date of the charts

Hi @LumenMedia. I’m just catching up on this issue (and everything else I’ve missed over the last week) - it looks like earnings data is up to date, with August 23 Elements Earnings currently available in the dashboard view. As @qrelab mentioned though, you need to adjust the End Date to see the most recent data.

I’ll check with our data team to find out why this is the case - I’ve done a few spot checks, and it looks like it defaults to showing the data up until Aug 17, instead of showing the full available range.

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Thanks, changing final date helps to see day by day graph.

Yes, exactly. Thanks for answering.

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