New site new wordpress and kleo not updating in settings

why does my kleo theme not change and resets to default when I try and change anything in the theme settings… I thought it was me or a plugin so I re installed WP to a clean database and still when I change anything in settings it does not save the settings

Hi @Race-Winners,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query:


but is this not the envarto forum and the theme is by envarto?

envarto is a marketplace where Authors selling their items. Item support provide the item author. So, to get support customer have to get in touch with the author of the purchased item.

Hi, you can open a ticket on the support site for any questions or issues