It looks like PayPal payments through the new system have generally landed in Author accounts within the first 24 hours, but Bank Transfer payments have been taking a bit longer. We’re currently monitoring this with the payment system provider.
Estimated delivery times vary between locations, but they tend to be in the range of 2-6 days from when we send the payments out, to when they finish processing and land in your bank account. This month’s Elements Earnings payments were all sent on Monday 16th, so these should be arriving now.
Please let us know in this thread when your payment lands - it’s useful information, and can help us to set clear expectations when we start moving all Elements payments to the new system.
Hi, I got an email today and it says the money has been refunded. Actually, I have a foreign currency account, but I think there is a problem with my surname. My last name is “Işık” but I need to write “isik” there, that might be a problem. How can i solve this.
I suspect there will be additional delays due to the weekend.
Guys if you could include the type of transfer you’re referring to when commenting, it could help a lot (transfer method in currency / country or payoneer).