Everything worked fine yesterday but when i tried to download more photoshop actions my account didn’t show i had purchased the unlimited plan that had a free trial of 7days with 6 days left on that trail since it was purchased yesterday. Ive also run into a problem that the elements page is giving me a “whoops…contact customer support” message and i can’t even get on the website. This is ridiculous and im not impressed with this site at all after dealing with this. If this site is scamming people by getting them to sign up for a free trial then not letting them use it until the trial is up and they are charged its really bad business and grounds for a class action lawsuit in my opinion.
Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. There maybe an error with the site and processing systems. They’ll be able to assist you more.