You said you have purchased HTML and want to install it in WordPress !!!
I think you don’t deserve refund
Resolving disputes - asking Envato to help
If you and an author can’t come to an agreement about a refund, you can raise a dispute and have Envato investigate the matter. We may ask you to provide supporting documentation or evidence. Any refund issued by Envato is entirely discretionary. We will make a decision based on all available information and you agree that our decision is final.
Neither Envato nor authors are obliged to give policy refunds in any of the situations listed below.
You don’t want it after you’ve downloaded it
The item did not meet your expectations or you feel the item is of low quality
You simply change your mind
You bought an item by mistake
You do not have sufficient expertise to use the item
You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund
You can no longer access the item because it has been removed or the author who previously provided the item is no longer active on our platform (we advise you to download items as soon as you have purchased them to avoid this situation).