Need help with Paypal error

Hello guys, I need your help!
Few days ago I bought this item via Paypal:
Good News - Multi-Niche Blog / Magazine WordPress Theme
Right after I confirmed the deal, my first Envato account got disabled due to suspicion for fraud activity, which is of course a bullshit. I made a second Envato account so I can write in the forum.
I got en email to my Paypal account to verify the deal. I sent a reply back for support but no answer up to right now!

What can I do to solve this problem? I need access to the files I bought ASAP!!!

Contact Envato Support :
https://help.market.envato.com/hc/en-us/requests/new
https://twitter.com/envato_help?lang=en

is there no quicker way?

No Quiker way - they will respond within few days.

@KingDog maybe help you when he back.