Need Help With Classiera PLEASE

Envato Authors Theme Authors
1

Hello,

I’m having some issues and need some help. I do not understand the featured plans vs standard. I’ve read all I could about them but it did not help me with what I want to do.

What I would like to do is have 3 or 4 plans with only one of those plans being featured on the slider. I do not like that fact that all paid for plans go to the slider. By doing it that way it doesn’t make the featured slider special because everyone gets the same option. The featured slider should be something special where I could charge more for it.

I’ve tried creating a category for just the slider but that that category also shows in the free ad section.

Can someone please help me figure this out?

Thanks so much,
George

2

Have you tried to contact the theme author?

3

I’ve had an ongoing support ticket open since I bought the theme. I don’t think they understand what I’m asking.

4

I hope you contacted the author, not Envato support

5

I’m not sure. How do I find the author or know if I am speaking with him?

6

Details can be found at : https://themeforest.net/item/classiera-classified-ads-wordpress-theme/14138208?ref=ki-themes

7

Okay yes that is who my tickets are through

8

Just wait them. Someone would reply your ticket