Dear sir, I uploaded my file about one month ago and uploaded many file but no result and still pending, i want to know why my item is pending. pls help me…
That’s pretty weird, considering the average review time for print templates in the last week was 5 days.
I don’t believe it is possible for them to accidentally skip you so they should definitely get to your item soon.
But if in doubt you should always contact support at http://enva.to/help
Double check your spam folder… see if any notifications have gone in there.
It wouldnt be pending, if item is soft rejected then its in hidden tab, if rejected it doesnt appear at all…
Contact support of simply delete the file and upload again.