Need help about Ticket ID

Hello there,

I asked Ticket ID for Collaboration from Envato Stuff. But 2 times I’m getting this message.

But I completed form through new address attached message. But this time also got same message.

What’s wrong here? If so, please share any working link.

I’m completing via this url

Hi @Marketify,

From the screenshot I can see support team has tried to help you and tried to send you in the right direction.

Requesting collaborations

Envato have a new, dedicated form to use when requesting your collaborations which provides Envato with all the information Envato need to record your collaboration and get you on your way faster. After you have submitted your request to Envato, you and your collaborator will receive a confirmation email with a ticket number.


Thanks for your reply.

Morning I completed via new dedicated form which you sent. But got same message as attached screenshot.

Please Contact Author Support and explain them the issue. Support Team will be happy to assist you.

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Ok thanks. I’ll try now