Help And Support System
URL Demo : http://www.tatwerat.com/demo/ah-tickets
I’d like to give you feedback but don’t want to create account using my personal email.
So my first suggestion is :
Could you give access to a fictive account on your demo ?
I can’t understend,what tikits does it porvides?
My advice is to work at design ( color scheme, background images/patterns, buttons, fonts, pagination, pretty transitions/animations, hover effects). Also try to put a preloader like YouTube ( http://www.sitepoint.com/5-progress-loading-lines-youtube-style-jquery-plugins/ ) Because the type of preloader you put in an application is very annoying . After this added more functions, it is very basic, it is my opinion.
Also missing more information about it, send emails notifications? For example after being offered support that send a email for review quality ? The goal is not just organizing tickets.
I hope I helped you . Good luck.
thank you for your advice