Need customer Support for item purchased

I just purchased this template:

and every time i try to download it, it says FAILED. please help. Thank you


Please download your purchased Item from your Dashboard Download tab. Go to Downloads and download from there (Assuming you are loggedin in envato market).


Thank you. I did that already and it still failed =(

Please try with another browser. May we know what error are you getting when going to download. Thanks