My uploaded HTML template disappeared while it was in review

Envato Authors Theme Authors
1

Hi there,

I have uploaded my HTML template and it was in review. But suddenly it got disappeared 4 days ago and I couldn’t find it anywhere in the dashboard. Anyone can help with this? (Note: I am receiving email updates regularly).

2

Check your “hidden items” if it’s not there, it’s rejected

image
image588×550 14.4 KB

3

This setting is fine and I’m receiving emails of other templates regularly.

4

Item update and Item review notifications are different.

5

Thanks for the clarification.
I have checked setting is same as you shared.

6

Check your spam folder.