Hello, i tryed to buy Houzez theme with my bank card on Turkey but i didnt. After i want to help from my friend. He bought Houzez theme for me in own phone. After that i signed in then locked my account. Very annoying
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Talk to support who will be the only people able to clear this up. Envato Market Help and Support
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i did but i havent any time. how can i solve quicker?
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Unfortunately they are the only people who can resolve this.
I am not entirely clear on what happened but it sounds like a security measure that requires account verification or confirmation.
They will help ASAP
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Thanks for replyed
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You will need to continue the conversation with support.
Unfortunately no one in the forums will have access to info related to this, or be able to help resolve it.
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