My purchase not reflecting to my Envato Account

Hi, I purchased an Item on CodeCanyon just now, but I wonder why it deducted on my Wallet but not updating my CodeCanyon account I didn’t received any email from envato or any confirmation about my purchase.

I’m using American Express Virtual Pay (GCash)

Hope this question will reach to envato staffs

Thank you

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.