my products purchased on envato market have disappeared

Hi!
When I log in to my account via codecanyon.net or via themeforest.net the products purchased on envato market have disappeared.
I’m being asked to log in through my Google account even though I’ve never done this before.
Once connected, my downlods list is empty!
Thanks for your help.
Bruno

You need to ask support but assuming the items were bought under that account then try to login using username/password rather than Google.

Envato Market Help and Support

1 Like

Hi Charlie,

When I try to login, it’s impossible to use my username/password and I’m forced to login via Google.

Bruno AKA upac78