My preview image broken


#1

Hi

https://codecanyon.net/item/breaking-news-flash-news-animations/19657016

I uploaded my item and updated preview image. but broken. How can fix?

-Upload again and FTP tryed.


#2

Hello there,

Your preview image will be updated soon, Envato just changed the way upload files gets stored (thumbnails/preview images). FIrst of all, your images are saved in a temporary location, then, after few moments (sometimes it takes longer) your images are transferred into cdn/Amazon S3 servers.

So, don’t worry because your preview images will be updated soon :slight_smile: