My plugin not working but my amount not refunded

Envato Customers Purchases and Subscriptions
1

All in One Video Downloader Script

This plugin porches but not plugin working.

Please my amount refund.
My amount not refund Plugin author and Envato Marketplace.

please any help

2

Hi @satyendra61,

If you are eligible to get a refund then you can request for refund. Can I Get A Refund is an explanation of the refund policy, requirements, process and a button linking to the refund request form (below the How to request a refund).

Thanks