My payout of January send two times by envato.

Envato Authors Graphics Authors
1

How much time it’s take to resolve my problem?

2

Heya!

You should have received an email about this :grin: PayPal is in the process of recalling the duplicated payment. We may be in touch with further information in the coming days.

3

But problem is that it’s a main income of my living so I need that payout at least 17th, but this time I didn’t know how much time it’s take too resolve my problem?

4

Hey
What the process of recalling please explain it to me, because PayPal transfer whole money to my bank account and envato take back may whole payout of February.

Please explain me how envato take back money from me?

Thanks

5

Hi,

You should Contact Author Support and let them know. Support Team will be happy to assist you.

Thanks