My item disappeared from uploads, but a letter about the results of the reviews was not received. What does it mean?

Has anyone had a similar problem? Answer in the comments.

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Hi @SG-audio Usually the letter comes immediately in case of reject or approval. Check in your portfolio tab “Hidden Items” Good luck!

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Thank you! But it’s empty there.

Look in the “settings” is it ticked 333

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Once you solve this problem let me know. Good luck to you and more sales! :sunglasses:

It happened to me once… I emailed to envato help team and I solved the problem… uploading again.
good luck!

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Many thanks! I’ll try

I had similar issue.
The e-mail ended up in my spam folder( though at fisrt it wasn’t there)