My id type isn't supported?!

I verified my identity card and they said it’s not supported!
What’s wrong!

Hi @ahmedFX,

You should check it before start the verification process:

Author ID Checks

If you have any query you should get in touch with envato Author support.


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Obviously it’s not your ID that’s needed.

You are too young to be an author so it all has to be your brothers name, ID, tax info etc.

But I changed my account name to my dad’s name and updated the tax information before verifying his id

If problems persist then you need to talk to support.

No one here can see the account admin so reach out to them

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