My first refund request for the purchase made on 1 august

Yes i know that , but there are things might give issue. But it is not that i cannot fix that , he never gave me the server access or ftp access to fix the issue with it’s server or even making an alternative way for him.

Today also i sent him the email about if he can give me the access i will be happy to fix things out and successfully run the product on it’s server.

And it is also mentioned clearly that , you need to have mode_rewrite on and working to make things function. So basically it is clearly written also that.

But let see , if he is willing to provide me with details of server i will use alternative , else the product is on it’s server yet and just route need to be worked (apache rewrite obviously).