My downloads do not finish

I’m doing downloads on my contracted plan but the same ones are never finalized, they always hang almost at the end.
I want my money back :frowning:

Hi,

Get in touch with Envato Elements Help Ticket they would like to assist you with an official answer.

Thanks!

Hi

Please try to download using latest version browser as like latest version Chrome browser. Also please make sure your internet speed is not doing interuption to download and is providing continues service with speed.

Thanks