Hi - I’ve been an Envato member for four years and have never had any problems with downloads - but my tracks I bought today still have the ‘audio jungle’ identification on them… is there a fix - or can someone from Envato help pls?
Hello!
I think you should contact the author of this music and ask him to remove the watermark from the tracks in the archive.
Most likely, this is some kind of error.
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Thanks LastSynth, appreciate that, have just done it … but I’ve tried with no luck to download a clean version - AND paid for it twice!
If author doesnt answer, please open Help ticket and let them know. Envato Customer support team will be happy to assist you.
Regards.
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Tks so much for that, will see if they respond… appreciate the help.
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