My credit expired, how do I get it back?

I had a credit $ 32 This site stole my money from me
Now current credit: $0.00
I want to get my money back

I have the proof

Instructions on what to do here https://help.market.envato.com/hc/en-us/articles/202821380-Why-do-prepaid-Envato-Credits-expire-

3 Likes

Nothing changed
Thank

But you’ve submitted a ticket?

Yes I’ve

Cool… then support will get back to you as soon as they can.

2 Likes

I have a doubt

why?

1 Like

I don’t know :woman_shrugging:

Same thing happened to me, they took $20 of my credit… pretty sketchy Envato! :frowning:

It’s explained here https://help.market.envato.com/hc/en-us/articles/202821380-Why-do-prepaid-Envato-Credits-expire-

If you ask support then they will try to help