My annual payment has been approved, but my account is inactive.

Hey everyone, I’ve purchased an annual plan for 198 dollars and it was successfully done. My trial time has expired, but still I cannot download anything I want. On my account page it says “You are not currently subscribed” but I am literally looking at the invoice for 198 dollars right now.

Please help.

Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.