My Already Installed AVADA theme - Showing Problem

I created a form using the Avada theme, a licensed one.

I Created forms, and they were working fine. Suddenly last week IT STOPPED WORKING ESPECIALLY AVADA FORMS.

PLZ HELP

Hi @zodiacbrandspace,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query:

Thanks

Sir

I am facing the following Issue

  1. I login to my panel – Using HostGator with the primary domain as cPanel Redirect
  2. After that I login to the www.orbitbiotech.com admin panel
  3. Its a WordPress website
  4. This site is not showing me CLUB MEMBERSHIP a WordPress AVADA FORM
  5. I have a liscened no. xxxxx - xxxxxx - xxxxxx no of forms. All things are there, EXCEPT THAT AVADA FORM https://account.envato.com

There is a video on how to use Avada forms, but I can not get any option around.

And the second issue is that I have 4 people (USERS) LOGIN IN through the same admin panel. This problem is there with www.orbitbiotech.com along with www.kaizenipattorneys.com. (Please check other domains as well)

Please help me.

Nitin Sharma