My Account Locked?!

I Had New Item in popular page and now you locked my account. I don’t recived any email from you. I send the ticket for you. anybody can help me?

When did you open the ticket? As I know, you have to wait for 2 - 3 days to get the answer

Did you try to upload the rejected items many times, because uploading the rejected item without significant changes will cause your account to be suspended, I don’t think you will get a proper answer here, the only one could help you with this situation the support team.


Open a Envato Help Ticket they would like to assist you with an official answer & help you out from this issue.


I had new updates every day… maybe these updates had issue, yes? my item page now.npt.available and just write this item no longer available. is it ok? my account is.come.back or no?

hi i am afraid that u have to wait indeed , i think hard to figure out until u have news from help center and identify what happened …