My account haidism is locked at present. In the past, it was reported that I needed to transfer $25 to paypal account paypal@envato.com. I transferred money to this account on November 18, 2024, and I have been leaving feedback messages. Until now, my account has not been unlocked.
Please Get in touch with Envato Market Support ASAP via this link
In the ‘Tell us more’ dropdown select:
‘My account is locked’
Also you should check this help article:
Has been submitting feedback. ticket number:3712875,3711642,3711639,3711638,3711636,3709072,3708846. There has been no reply.
They will definitely respond, but it may take 3 to 4 business days due to the high volume of pending tickets. Only Envato support can assist you with this. I recommend removing any transaction-related details or images from this public forum.
I have been giving feedback for several days, but there is no reply, so I have no choice but to come to the community for help.
I understand your concern, but sharing your transaction information in a public forum may not be advisable, as it could be misused by others.
In your reply, you mentioned multiple ticket numbers. Please note that creating multiple tickets can slow down the response time. Instead, it’s best to create only one ticket per query and reply to the auto-response email you receive after submitting a ticket.
For the payment from 2023? After one year?
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