I need to buy a themeforest template to get started as soon as possible.
The problem is that once I created my user and selected the template, and just finished making the payment, I get the following message: “Sorry, it looks like you’re currently locked out of your account”.
I have tried to open a new account and the same error still appears. I have sent two requests and I have not received a response from the technical service yet.
Anyone who has encountered the same problem can tell me how to fix it?