I’m buy the envato market product in (StoreGo SaaS - Online Store Builder) ‘Purchase Date: 2023-06-01 07:48:11 UTC’ this day but envato team is few minit ago my account is locked then i can’t to accses to my download page or any pages in my anvato account
then i’m tell my reson in envato team it tell me 'Thank you for your recent email to Envato, we appreciate you reaching out to us.
Unfortunately like all companies, we have a number of internal policies in place which, for business reasons, we do not divulge. After reviewing your application for service, we are unfortunately unable to re-enable your account.
Let us know if we can help with anything else.’ this
so what can i do …
in the end , i have no my money not even the purchased iteam even after lockdown ,there is no respond to calls . so i kindly request you to give me a solution to this.