My account disappeared.

I’m trying to access my account and I can not do it, I was forced to create this one. The problem I had a lot of tool bought and I lost everything

I reset my password and I do not get the reset link. I need urgent help

Hi @brenelmarinho - you can find some more information on what to do when an account is locked here:

Please read through that info, and then follow the link in the first dot-point to create a Help ticket.

Ok but always when try to reset my password and open ticket I’m not recive the email in my gmail

I always recive but now no more.