I’m trying to access my account and I can not do it, I was forced to create this one. The problem I had a lot of tool bought and I lost everything
I reset my password and I do not get the reset link. I need urgent help
Hi @brenelmarinho - you can find some more information on what to do when an account is locked here:
https://forums.envato.com/t/locked-accounts-read-first/96819
Please read through that info, and then follow the link in the first dot-point to create a Help ticket.
Ok but always when try to reset my password and open ticket I’m not recive the email in my gmail
I always recive but now no more.