More information about soft rejected theme

Hello ThemeForest Team and thank you for the review of our new theme Essential! I am writing here because there is no way to contact the reviewer. This is the message we received:

‘Essential - Creative Multi-Purpose Theme’ isn’t quite ready for ThemeForest. But don’t fret, we’d love to see you resubmit after making the changes outlined by the reviewer below. When you’re ready, you can upload your changes here.

Here is the comment from your Envato Quality team reviewer:

Overall content readability is poor:

Menu items are not visible at all:

Proper review isn’t possible before the basics are corrected.

Can you give us information in which browser and operating system you have this problem with the main font? Because we tested the theme of almost all platforms (BrowserStack) and we could not find this font issue.

The theme should look like this:

Demo link:

Sorry to bother you, but we invested one year in the development of our system and more than anything we want to realize it. Thank you for your time!