Money Back!!


#1

We have bought a theme for WP but the theme is totally buggy and support does not response for 3 days.
I dont’t want to use this template and want to get my money back! How can I do that?

p.s.: I am totally pissed of that there is no way to contact envato by mail!!!


#2

You can use this link to ask for a refund, to be eligible for it there are some requirements that need to be met.


#3

Have you contacted the author for support or Envato?
If that was Envato, you should contact the author for item support.


#4

Thanks a lot, hawk95


#5

@ki-themes

like I said: I couln’t find a way to contact envato!
The author didn’t answer for 4 days. Meanwhile he answered. We shall see how it goes. :unamused: