Missing item.

Hi all.
I sent the track to audio jungle, but after a while it disappeared from my personal account. I have not seen this track either accepted or rejected (in the sections “Dashboard” and “Hidden Items”) for 12 days. I sent the track again. I also described the whole situation for the reviewers. Everything repeated, the track disappeared again. Any ideas? Thanks.

You must have an email, search there.


Hello @xorg8000 ! If you have not received a letter to your email, then check in the settings, is there a check mark.


Thank you all for the answers. I will check all the settings, although I haven’t changed them … Additionally, I want to check my email, maybe the problem is in the mail settings. If the problem is solved, I will write about it.