i have purchased HTML theme instead of wordpress theme due to misleading headlines. How to get refund or wordpress theme. But the sellers are different.
Is it the exact same item just in different formats?
Have you downloaded the html already?
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You can request a refund here.
Explain the reason for your refund request.
Have raised the ticket. Time to respond is 5 days.
Yes, same theme in different format.
Downloaded and noticed in zip it has only html.
I didnt use the code still
You cannot request refund if the item has been downloaded already. Most likely your request will be rejected by its author.