Please help.
Hi,
Contact with your item author @ThimPress_Support hope they will solved your issue
How to contact your Item Author
If they ask about purchase key then collect from Here
Still have any question open a Envato help ticket from Here
Thanks
Hi @jackeiwong , please create a support ticket on our VIP support forum for Eduma https://thimpress.com/forums/forum/eduma/ so our developers can discuss directly with you and try to help you out.
You can check this note on how to create a support account and create a topic: https://thimpress.com/knowledge-base/create-account-submit-support-ticket/
Regards,
ThimPress