Main File(s) does not appear to be a zip. Please compress your files into a .zip file.

i have facing below error please help me anybody even i have make compress zip folder too .but still not showing erro.

“”‘Main File(s) does not appear to be a zip. Please compress your files into a .zip file.""’

hi this is a soft reject, just compress your main file into a zip file and resubmit , that’s it

i have recompenses but still not working…

make sure you have made the zip correctly with wellknow zip soft and have assigned to the correct dropdown (where asking for main files) in the upload form.

i have used proper soft but still not working can you pleas tell me your email address i will send you file please make zip file

can you share a screenshot of your upload (you can line through something that you don’t like to show in public) with error you are getting.

100

rename the zip with matching your item title, you can use - in the place of space. As like title: Multi Step: multi-step.zip

i have rename but still error.

see this

you are doing wrong
in preview image there should image
and in where asking for main files you should provide the zip
check correctly then set accordingly.

Thanks alot successfully done God bless you always.

2 Likes

here is the right order buddy
1- preview > jpeg file 590x ?
2- thumbnail > small vignette (format 80x80)
3- main file > zip file of containing your layered work file (psd , .ai , etc …)
4- preview set > additional preview files (jpg files)