Lunartheme no support

Hi, does anybody know if Lunartheme is still around?

I just purchased extended support early this week and logged a ticket and nobody has attended to it yet.


Please give them time to get back to you. Hope they will reply you as quickly they can.


What issue are you having?


I’m setting up the woocommerce shop and the product images aren’t showing up. I’ve added two products as a test and no product images come up. I’ve left the demo shop content in place and this seems to have product images. But I think that the demo content images are hosted on Lunarthemes severs and linked to my shop.

I’ve tried disabling plugins and the one that is causing the issue is the Kids Theme Core plugin. If I disable this plugin the shop works but I lose the layout of the site.

Any suggestions will be appreciated.

The site is

Thanks in advance. :slight_smile:

It’s been almost a week and still no support from the developers.


Please open Help ticket and let them know. They will be happy to assist you. In the mean time You can check envato Market Item Support policy


Did you ever get a reply on this?

I have purchsed a them from Lunarthemes and am not receiving a response to the ticket I have raised.